Monday, September 26, 2016

Weekly Tech Tip #4 - Taming Your Inbox

Contrary to most users I do not save or organize emails. Just let that sink in for a second. Yes, emails come into my inbox, I open them and either star, archive, or delete them. Additionally, I am almost often at inbox zero or at least under 100. How do I make this magic happen? Two tools - Filters and Gmail Search.

1. Filters 

I make judicious use of filters. I don't know how I would function without them. Like most of you I receive a certain number (read - dozens) of emails each day that are important, but not something I need right in my face. These usually include the latest post from a blog, listserv, or online journal. Using filters these emails never touch my inbox and instead travel to a folder called "Daily News" and once each afternoon I give the messages a skim and scan. If you need help setting up filters check out this Google Support Page.

2. Gmail Search

I used to spend hours organizing my email so that I could find it later. I had everything neatly color-coded and filed. Sound familiar? Then someone introduced me to Gmail Search and I regained literally years worth of productivity. 

Right at the top of your inbox is a search field that looks just like Google and it uses a set of terms that allow you to search your entire mailbox (inbox, archive, trash, drafts, etc.). 


Let's say for example I'm looking for that email Jennifer Kloczko sent me about Minecraft over the summer and it had a flyer attached to it. I might type in the following information into the search box
from:jkloczko@natomascharter.org Minecraft before:2016/09/01 has:attachment 
This search phrase will automatically pull up any email from Jennifer with the word Minecraft anywhere in the message sent before September 1st that also has an attachment. It could be an email she sent directly to me or one in which I was just cc'ed. You can use search terms OR you can use the menu in the dropdown attached to the small triangle next to the search button



Google has a complete list of search terms on this support page.  However, I have the following poster from Alice Keeler hanging above my desk and it has been a lifesaver. I suggest printing out your own copy.


Search is my also my secret for getting to Inbox Zero. On the last day of each month I head up to the search field and type before: and the first day of the month (before:2016/09/01), select everything, and hit Archive. It is a liberating feeling to no longer see those messages hanging out in my Inbox. If I find that I need one I know that I can quickly find it again using Gmail search terms.

Bonus Tool - Gmail Mobile App

Do you regularly use an iPhone or iPad to access your email? Consider giving Gmail for iOS a whirl. This mobile app works a bit more efficiently than the native Mail client and allows you to use all of the same features described above.

If you have any questions about Gmail filters or search please let me know. I'd be happy to help you get your own system in place for managing email efficiently.

Joe

Monday, September 12, 2016

Weekly Tech Tip #3 - Options for Backing Up Data

Back Up! Back Up! Back Up! No, I'm not referring to putting your car into reverse, I'm talking about saving your data incase when your hard drive fails. All hard drives fail, eventually. Unfortunately, sometimes they fail when you least expected it, your data isn't backed up, and you find yourself recreating files or hoping you have a paper version some place you can scan.

Here are some tips for making sure this does not happen to you.

Teachers & Macbook Users

Google Drive Sync Folder

Google provides every single one of our users unlimited storage and anything you make in the web-based version of Google Drive (Docs, Sheets, Slides, Forms, etc.) does not count towards that quota. Believe it or not, this is actually more storage than we were able to provide users on our own server for many years. The best part is that if you install and run the Google Drive application on your computer saving to Google Drive is as simple as saving to the Google Drive folder on your computer. The application automatically syncs anything you store there to the Google servers. Should your computer suddenly die all you will need to do is run the Google Drive program on your new computer and within a few minutes all of your files will be restored. If you are a desktop user the Google Drive folder will also allow you to easily access your files from home through the Google Drive website (drive.google.com) or by installing the application on your home computer. This video will show you how to use the Google Drive folder on your computer.

Photos, Videos, Music - External Hard Drive

But what about my iTunes and iPhoto libraries? Many of us sync our phones with our computers or download content from iTunes to use in class. More than likely these file are way too large to save to Google Drive. If you have a ton of photos, videos, or music then you really need to periodically back these up to an external hard drive. This video will show you how. It is really easy to do.

Business Office, Front Office, and Clerical Staff

Network Storage

If you are part of our Business Office, Front Office, or Clerical Staff teams then more than likely you are working with data which would not be appropriate for saving to individual Google Drive folders. Please make sure that you are always saving to the correct folder in the NCS server. This data is regularly backed up and should a computer or hard drive failure occur the IT Team can easily recover your files for later use.

If you have any questions or concerns about backing up your data or just need a helping hand please let the IT Department know.

Joe

Photo: Hard Drive by Walknboston on Flickr



Tuesday, September 6, 2016

Weekly Tech Tip #2 - Student & Staff Accounts

In the IT department we're often asked about computer logins. Part of the confusion is that in the past we have maintained a series of generic logins (charterle, charterpfaa, etc), but now everyone has their very own unique username and password for logging into the computers on campus. We made the switch to individual accounts because it reinforces positive digital citizenship skills by teaching students how to manage their own accounts and provides some ability for students and staff to customize their desktops on computers they regularly use.

Staff Logins
Every single staff member has their own login. These work on any computer on campus and Chromebooks. Users with laptops have logins that are configured to even work from home. Your login is meant to be used by you only, so please don't share it with others. There is a slight difference between computer and Chromebook logins for the Name field which is demonstrated below.
Computers: jsmith
Chromebooks: jsmith@natomascharter.org
Student Logins
In Leading Edge, PFAA, and VLA every student has their own unique login, along with Star Academy and PACT students starting in 1st grade. The structure of these logins is legal first name, first letter of legal last name, followed by the student's graduation year from high school. Similar to staff logins, these should only be used by the student to whom the account is assigned and there is a slight difference between computer and Chromebook logins.
Computers: JohnS2020
Chromebooks: JohnS2020@natomascharter.org
PACT and Star Academy have special generic logins which are meant to only be used by younger students who do not have their own accounts.

Special Events
We do have a few generic logins which are used for special events. For example, the Area 3 Writing Project workshops have a login for outside guests to use our computers. We turn these logins on for the event and turn them off afterwards. If you have a special event where you will need to use the computers simply let us know through the Activities Request Form or Help Desk and we will make sure a login is set up.

New Students & Forgotten Passwords
When students are enrolled Google, computer, and Schoology accounts are automatically created for them. For 6th-12th grade students the default password is always "ncsyear" followed by the school year (ex: ncsyear1617). Students need to login for hte first time from any campus computer (LMC, computer lab, etc.). They cannot login for the first time on a Chromebook. The process of logging into the computer allows the student to set a password for both computer and Google/Schoology access. For 1st-5th graders we set the password and add it to a grade-level spreadsheet that has been shared with the teacher and coordinator for that program.

If you have any trouble helping a student access their account or if a student has forgotten their password please let any of us know in the IT department by submitting a Help Desk ticket.

Hopefully, this post clears up some of the confusion around computer logins. If you have any questions please let me know.

Joe




Monday, August 29, 2016

Weekly Tech Tip #1 - NCS Wireless Networks

Today we're starting a new series of posts for the school year- Weekly Tech Tips. These will be quick and easy reminders for using technology resources at Natomas Charter School.

This week our focus is wireless networks. At Natomas Charter School we maintain multiple wireless networks. We maintain separate networks because our devices need to be filtered at different levels and we need to ensure that our internal network resources are safe from malware and viruses. While useful, the separate networks can be a bit confusing, so here is a listing of each network and its intended use by campus.

Main Campus

Here we maintain four networks - two for devices owned by the school and two for devices owned by students and staff

NCS-Staff
This network is used by wireless devices owned by Natomas Charter School, primarily teacher and staff laptops. All of these devices have antivirus and malware protection software and since the devices are used by staff the filtering is fairly open. Only the IT department has access to this password and we add it to all devices when they are set up.

NCS-Student 
This network is almost identical to NCS-Staff with more restrictive filtering. It is used to support our school-owned Chromebooks and iPads. Similar to NCS-Staff this password is maintained by the IT department. 

NCS-StaffGuest 
Bringing your own iPad, iPhone, or laptop to school? No problem. You can use NCS-StaffGuest to connect to the network. It is filtered at the same level as NCS-Guest, but does not allow users to access internal network resources (servers, networked printers, etc.) and instead routes users directly to the Internet. We do this because personal devices may not have adequate antivirus/malware protection software. All NCS staff members have access to this password. I am not posting it here since this is a public site, but feel free to contact the IT department or check your email if you do not know the password. Please do not provide it to students. A few years this happened and everyone ended up having to reset their devices.

NCS-Guest
This network is available for all students (at teacher-direction) and guests who are not NCS employees. It is filtered like NCS-Student, but similar to NCS-Staff Guest does not allow access to internal network resources. When using NCS-Guest it is important to launch a web-browser after connecting, accept the security certificate, and enter your email address. The password is ncsguest.


PACT & Star

These two campuses have different wireless hardware than the main campus, so their system is slightly different as well.

NCS-Staff
Identical to NCS-Staff at the Main Campus

NCS-Student
Identical to NCS-Student at the Main Campus

Star Guest or PACT Guest
Very similar to NCS-Guest at the Main Campus and meant for use by student, staff, or outside guest personal devices. This network has two account settings

  • For Students and Guests - Use the password ncsguest. This is filtered at the student level.
  • For Staff Members - We have a the ability to provide you individualized accounts on these networks filtered at the staff level. If you would like your own account or can't your remember the password please submit a help ticket.


Hopefully, this post clears up some confusion about our wireless networks. We are constantly working on improving the system, so you may hear of updates as well in the future. Please let us know if you have any questions. Should you ever come across a site you or your students need simply put in a Help Ticket (or email if it is an emergency) and we will take care of it.

Joe






Thursday, September 17, 2015

Updates for YouTube Safe Search

As I shared in a post late last year about Navigating YouTube Safe Search sometimes completely perfect educational videos can be blocked by the restricted browsing options we have enabled for student accounts. Often this occurs with teacher-created video content, such as screencasts. When a video is blocked students will see a screen like the one below when they are logged in with their NCS account at school or at home.
Google recently released a few new features to help combat this problem including the ability to provide teachers a content approval role. We turned this feature on earlier this week and are now piloting the ability for all NCS teachers and staff to approve videos that are accidentally blocked. When you are viewing YouTube videos you will see a new blue bar across the bottom of the viewing window (if you don't see the blue bar, check Chrome to make sure you have all of your YouTube-related extensions turned off). Towards the right side of the blue bar is an approve button.
With Great Power Comes Great Responsibility...
Should you choose to approve a video, please realize that it can be seen by all NCS students. If you accidentally approve something that should not be approved please let one of the IT staff know. We can find your record in the logs and remove the video from the whitelist.

Since we are still piloting this feature please let the IT staff know how it is performing for you and your students. Hopefully, it will make your ability to create and share high-quality instructional content that much easier.

Joe